Important Information About Joola Gen 3 Paddles

As of June 4th, 2024, USA Pickleball announced that Joola Gen 3 paddles are no longer approved and cannot be used in sanctioned tournaments. If you purchased a Joola Gen 3 paddle from Michael Lynne's Tennis Shop and wish to return it, we are offering a full refund with proof of purchase from Michael Lynne's Tennis Shop. Returns purchased from April 16th-June 15th, 2024. Please see below official statement from Joola.

JOOLA Official Statement - June 5, 2024

We were extremely disappointed to learn of USA Pickleball’s (USAP) decision to remove JOOLA’s Gen3 paddles from the Approved Paddles list.  JOOLA has worked for weeks to come to a mutually agreeable resolution with USAP and views this decision as unfortunate for the sport of pickleball.

While we are confident the current Gen3 paddles are materially and structurally the same as those approved by USAP in September 2023 and therefore comply with USAP standards, we care deeply about our customers and the inconvenience and confusion the USAP decision has caused. To demonstrate our commitment, we are offering full refunds for customers who purchased any Gen3 paddles between April 16 and June 15, 2024. For customers who purchased from our retail and e-commerce partners during that same timeframe, we are facilitating a process for refunds through them.

While JOOLA’s primary focus is responding to our customers on this issue, we also have a responsibility to advocate for the sport. Pickleball players value access to technology-forward, next-generation paddles designed within USAP standards, and JOOLA’s reputation for innovation is represented by more than 40 approved paddles currently on the market.

We strongly disagree with USAP and plan to pursue the decision to remove Gen3 paddles from the list, and the process employed to do so, in forthcoming legal proceedings.

We thank our community for its ongoing support as we continue to advocate for our people, products, and the sport of pickleball.

While we know navigating issues of this degree can be difficult, we know this is just a bump in the road. We truly believe this is resulting in an opportunity to bring our company together and become stronger than ever. Thank you for your continued support and understanding.

Please see a link to our FAQ page and a link to the company portal USAP Statement Page.